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privacy & cookies

 

 

STAHL ONE BERLIN GMBH (named in current Privacy Policy HNTA®, “we”, “us”, “our”) values your interest in HNTA® online shop. For us it is very important to keep your trust and ensure your security. To address these issues and make the data collection process transparent and clear, we have created the following Privacy Policy. We will explain in detail how we collect, use, store and protect your private and personal data. Furthermore, we are glad to inform you about your rights and plausible actions with respect to your personal information, which is collected and stored by STAHL ONE BERLIN GMBH.

This Privacy Policy as well as changes to this Privacy Policy can be always found on www.hnta.de. We encourage reviewing this Privacy Policy regularly, to ensure that you stay informed, should any relevant changes to this Privacy Policy occur.

Please note our registration address: STAHL ONE BERLIN GMBH, HNTA®, Wiener Str. 31, 10999 Berlin, Germany.

We will be glad to answer all your questions regarding this Privacy Policy:

Per E-Mail: support@hnta.de

Per Post Store : HNTA®, Rosa Luxemburg Str. 18, 10178 Berlin, GermanY

Per Post COMPANY: STAHL ONE BERLIN GMBH, HNTA®, Wiener Str. 31, 10999 Berlin, Germany.

Per Telephone: +49 3094882594

 

WHAT IS PRIVATE AND PERSONAL DATA?

Private and personal data is the information about your personal and actual private details, such as your name and last name, your date of birth, your address and telephone number, your E-Mail and your banking details.

HOW AND WHY WE COLLECT, USE AND STORE YOUR PRIVATE AND PERSONAL DATA?

When you visit to HNTA® online shop your private and personal data will be collected, used and stored by us. However this actions occur only if you register yourself on HNTA® online shop website, alternatively if by visiting HNTA® online shop you enter contractual agreement with us.

By providing your private and personal to HNTA®, you thereby allow us to use this data in order to accomplish the contractual agreement and deliver products, services or goods appropriately.

 

We will collect, use and store your data for the following purposes:

Establishment of your personal user account

HNTA® wishes to make your shopping fast, easy and comfortable experience. Therefore, by creating your personal account, your online shopping will become tailored to your comfort. You will be able to review and create your orders, add products to your wish list and keep track of viewed items. For this purpose we will need your name and last name, your date of birth, your address and telephone number and your E-Mail.

Registration and processing of orders

HNTA® wishes to process your orders as fast as possible and in the most convenient way. Your personal data, such as name and last name, your date of birth, your address and telephone number, your E-Mail and your bank details will be required to ensure fast processing time.

Shipment of your order

HNTA® works only with the best and trusted courier service companies. For fast and easy delivery, your name and last name as well as your address and telephone number will be disclosed to the courier service company.

Newsletter

HNTA® wishes to keep you up to date with the latest news. That is why we are sending regularly newsletter with the fresh facts, news and offers. For this purpose your E-Mail is required. The newsletter will be sent to you only with your explicit agreement to do so. You can unsubscribe from the newsletter any time on www.hnta.de or by sending written request to HNTA® registered address, alternatively E-Mail to support@hnta.de.

Notifications and your questions

HNTA® wishes to resolve all possible questions in fast and efficient way. We would like to answer all your questions regarding contractual agreement between you and HNTA®, as well as questions regarding our products, shipment and orders. For this purpose we require your E-Mail and telephone number.

Age of consent verification

HNTA® is obliged to determine that you have reached legally determined age for the online shopping. This is legal policy, which must be fulfilled from our side. For this purpose we require information on your date of birth.

Internal record keeping

Improvement of products and services

 

WHO CAN ACCESS YOUR PRIVATE AND PERSONAL DATA?

HNTA® will never disclose, sell, exchange or trade your private and personal data to third parties outside STAHL ONE BERLIN GMBH, HNTA®. The disclosure of your private and personal data to the third parties, such as courier service companies, will take place only if it is necessary to fulfil the contractual agreement and delivery of products, between you and HNTA®. Without your consent HNTA® will never disclose your private and personal data.

 

HOW WE PROTECT AND ENSURE SAFETY OF YOUR PRIVATE AND PERSONAL DATA?

HNTA® implements technical, physical and managerial methods to ensure protection of your private and personal data from loss, abuse, theft and unauthorized disclosure. HNTA® regularly upgrades security systems to keep them up to date and on the highest technical level. That is why we use Secured Socket Layer method to code all the information communicated between you and HNTA®. Further more HNTA® ensures high protection standards of our internal network.

 

COOKIES USE

HNTA® uses cookies, small sized files which are sent to your computer during your visit to HNTA® online shop, after your permission to do so is obtained. These files can be accessed by HNTA® every time you are visiting our online shop in order to ensure higher quality of online service. By accepting cookies your online experience becomes personalized. More generally cookies are used to improve your online shopping and overall experience with HNTA®. Please not, that acceptance of cookies gives in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

Below are types of cookies and how we used them:

Your preferences

Cookies will remember your preferences for HNTA® online shop, such as language, search parameters etc., making your shopping experience easier, smoother, faster and more personalized.

Functionality for you

Cookies will allow you to use multiple features of the online shop such as shopping cart and wish list. These cookies will also allow us to improve our website functionality and resolve potentially problematic issues based on collected data.

Statistical data collection

HNTA® has the right to collect statistical data relevant to traffic of HNTA® online shop and website. For this purpose we will collect your IP-address details. This procedure is also widely used to ensure electronic payment safety and general online security.

 

The table below lists the cookies we collect and what information they store.

 

Cookie Name

Cookie Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency.

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID.

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You session ID on the server.

GUEST-VIEW

Allows a guest to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wish list.

WISHLIST_CNT

The number of items in your Wish list.

 

SOCIAL PLUGINS ON OUR WEBSITE AND ONLINE SHOP

HNTA® uses plugin from “Facebook”. The plugin marked with white letter F in the blue square is operated by Facebook Inc. If you choose to click this plugin, your server will connect to “Facebook” server in US. For the “Facebook” privacy policy please visit www.facebook.com.

HNTA® uses plugin from “Instagram”. The plugin with camera picture directs you to HNTAN® Instagram page. If you choose to click this plugin, your server will connect to “Instagram” server in US. For the “Instagram” privacy policy please visit www.instagram.com.

HNTA® has no control over third party websites, hence we cannot be responsible for the protection and privacy of any information, which you provide whilst you visit such third party websites. Third party websites are not governed by this privacy policy. Please be cautious and inform yourself about privacy statement applicable to such third party websites.

 

YOUR RIGHTS AND YOUR QUESTIONS

Once per year you have the right to request the written report about your private and personal data, which is stored by HNTA®. You will receive written report if you submit your written inquiry per post to our Customer Service (STAHL ONE BERLIN Gmbh, HNTA®, Wiener Str. 31, 10999 Berlin, Germany). In case if your private and personal data is noted incorrectly or it is incomplete, we are willing to change it accordingly to your request.

 

If you have any questions or complaints, please contact our Customer Service:

Per E-Mail: support@hnta.de

Per Post Store : HNTA®, Rosa Luxemburg Str. 18, 10178 Berlin, GermanY

Per Post: STAHL ONE BERLIN GMBH, HNTA®, Wiener Str. 31, 10999 Berlin, Germany.

Per Telephone: +49 3094882594


01.04.2017